Prevent Customers from Hurting Your Reputation
You can’t always control what people are saying about you online – but how do you manage negative comments? Here are some tips: #1. Know what people are saying. #2. Respond quickly and publicly. #3. Don’t be combative or overly defensive. #4. Try to take the conversation offline. Read more on these tips and others. […]
Facebook Like Button Replaces Sharing
Facebook has recently increased the functionality of their “like” button featured on external websites. Now, instead of appearing in the News Feed as a simple sentence (“So-and-so likes Article on Website”), the Like button will function just like the sharing feature: posting a full title, image and summary on the sharer’s profile (and friends’ News […]
Reddit Beats Digg for #1
Reddit and Digg are social news aggregator sites where users can post online content they find or they create, and other users essentially rank or rate these postings. Reddit, founded in 2005 and owned by Conde Nast, has a simple user interface, as is its algorithm for promoting news items. Users can choose whether they […]
Social Networking Terminology
You hear the terminology all around, but do you really get what it all means? Do you need a Twitter, FourSquare, Facebook or blog? Do you know what Geolocation and Geotagging are? How about Gowalla, HootSuite or LinkedIn, and what to do with them? You wouldn’t travel the world without a valuable glossary of the […]
Using Hashtags at Industry Events
I am sure you have been to events that ask you to include the hash tags in any discussion. So what should you do? First learn more about what hashtags can do for you or an event that you are planning. Second think about how you can get your market to use your hashtag to […]
What’s the best time to blog?
Social Media analysts over at ProBlogger crunched some numbers and analyzed when users are the most likely to Tweet, re-Tweet, share on Facebook, and read blogs. Their results are somewhat inconclusive, but they point out that the most popular blogs are the ones posting several times a day.
Great LA Blogs to Enjoy
Which local blogs do you keep up with and enjoy? The great thing about blogs is that they keep you informed on what matters to you and the other folks who enjoy them share your interest. But what are the best blogs in Los Angeles and why should you care? Of course that is subjective […]
